Our Terms & Policies
Everything governing how travelers and agents use VGA Technologies ltd, in one place.
Terms & Conditions
1. What Visa Guard Africa Is
Visa Guard Africa Technologies LTD is NOT a travel agency, immigration consultant, recruitment agency, or visa processing company. We provide Trust Infrastructure - verification, escrow-protected payments, and dispute resolution - for the travel and visa services market.
2. Traveler Responsibilities
- Provide accurate personal and document information
- Fund milestones only through the Visa Guard platform
- Report suspicious activity or fraudulent agents
3. Agent Responsibilities
- Complete Visa Guard's verification process before onboarding
- Create accurate milestones and deliver agreed work
- Communicate and receive payment only through the platform
4. Platform Rules
- No off-platform payments or communication intended to bypass escrow
- No fraudulent documents or misrepresentation
- No harassment, spam, or abuse of other users
5. Verification Process
Agents undergo identity, credential, and background verification before receiving a verification badge. Visa Guard reserves the right to revoke a badge if standards are no longer met.
6. Trust Score
Every user maintains a Trust Score reflecting platform behaviour, completed milestones, disputes, and policy violations.
7. Account Suspension
Accounts may be suspended or permanently removed for fraud, fake documents, off-platform solicitation, harassment, or repeated policy violations.
8. AI Moderation
Visa Guard uses AI-assisted monitoring to detect fraud indicators and off-platform solicitation.
9. Acceptance of Terms
By creating an account or using the platform, you confirm that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and all related policies.

