Loading
Legal & Policies

Our Terms & Policies

Everything governing how travelers and agents use VGA Technologies ltd, in one place.

Terms & Conditions

1. What Visa Guard Africa Is

Visa Guard Africa Technologies LTD is NOT a travel agency, immigration consultant, recruitment agency, or visa processing company. We provide Trust Infrastructure - verification, escrow-protected payments, and dispute resolution - for the travel and visa services market.

2. Traveler Responsibilities

  • Provide accurate personal and document information
  • Fund milestones only through the Visa Guard platform
  • Report suspicious activity or fraudulent agents

3. Agent Responsibilities

  • Complete Visa Guard's verification process before onboarding
  • Create accurate milestones and deliver agreed work
  • Communicate and receive payment only through the platform

4. Platform Rules

  • No off-platform payments or communication intended to bypass escrow
  • No fraudulent documents or misrepresentation
  • No harassment, spam, or abuse of other users

5. Verification Process

Agents undergo identity, credential, and background verification before receiving a verification badge. Visa Guard reserves the right to revoke a badge if standards are no longer met.

6. Trust Score

Every user maintains a Trust Score reflecting platform behaviour, completed milestones, disputes, and policy violations.

7. Account Suspension

Accounts may be suspended or permanently removed for fraud, fake documents, off-platform solicitation, harassment, or repeated policy violations.

8. AI Moderation

Visa Guard uses AI-assisted monitoring to detect fraud indicators and off-platform solicitation.

9. Acceptance of Terms

By creating an account or using the platform, you confirm that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, and all related policies.